Ecommerce Operations Specialist

5 days ago


Virginia Beach, Virginia, United States i medical Healthcare Solutions Full time
Job Overview

We are seeking an Ecommerce Operations Specialist to provide support for our Director of Ecommerce. The successful candidate will have strong organizational skills and be able to work with minimal supervision.

Key Responsibilities
  • Gather, format and create company-specific information, documents, forms, pictures, etc.
  • Assist in populating Excel spreadsheets for ecommerce product upload on sales platforms.
  • Conduct online research via Google to gather competitor product information, pricing and availability.
  • Manage daily incoming emails and respond accordingly.
  • Schedule and coordinate with the shipping department for priorities and updates.
  • Create procedure instructions for job-related tasks to ensure quality assurance.
  • Secure documented approval of updates in Shopify.
  • Assist with taking and editing photos, as well as product clean-up.
  • Process administrative documents to correct accounts for payments and billing.
  • Support the Ecommerce Director in ensuring proper orders are completed.
  • Compile necessary paperwork with each service request, including attachments, and submit to the Finance Department.
  • Ensure accuracy of all customer billing information.
  • Incorporate initial vetting of potential clients and create customer accounts in Acumatica.
  • Initiate, plan, execute, perform and close assigned projects.
  • Participate in required meetings, conference calls and training.
  • Organize and prioritize multiple projects in an effective and timely manner.


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