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Administrative Operations Associate
2 months ago
Overview
The City of Charlotte stands as the largest municipality in North Carolina and ranks as the 15th largest city in the United States, boasting a population exceeding 897,000 residents. As a significant hub for commerce, Charlotte is home to several of the nation's leading banks and technology firms.
Known as the Queen City, Charlotte hosts the Carolina Panthers, the Charlotte Hornets, and the NASCAR Hall of Fame. Our mission is to foster a thriving community, ensuring opportunities for growth and advancement in the workplace for all.
Role Description
The Administrative Operations Associate is positioned within the Development Services Division of the Charlotte Department of Transportation (CDOT). Reporting directly to the Division Manager, this role encompasses the management of travel requests, financial entries, and the provision of administrative support to various sections including Land Development, Right-of-Way, and Special Events. Additionally, the Associate will address public inquiries related to transportation services. This position requires extensive interaction and coordination with both internal departments and the public.Key Responsibilities
- Aids in the creation and dissemination of official communications for the division/department.
- Organizes and schedules multiple coordination meetings involving various stakeholders and agencies.
- Manages supply orders and other purchases as the designated Division Purchase Card (P-Card) holder.
- Provides administrative assistance for utility project managers, including meeting coordination and permit management.
- Supports the processing of Block Party permits, Special Events Calendar, and other relevant documentation.
- Maintains records, filing, and archiving for various land development and utility applications.
- Assists the Division Manager with financial entries and meeting arrangements.
- Handles calls and inquiries directed to the CDOT main line.
Required Skills and Qualifications
- Strong knowledge of business language, mathematics, and relevant software (Microsoft Office).
- Ability to comprehend and apply regulations and procedures pertinent to the division.
- Familiarity with modern office practices and equipment.
- Capability to work independently while ensuring accuracy in all submissions.
- Proficient in recordkeeping, data organization, and report preparation.
- Competence in tracking financial data and managing budgets.
- Ability to train and supervise support staff as necessary.
- Professional demeanor when interacting with clients and stakeholders.
Working Conditions
- Work is primarily conducted in an office environment with moderate exposure to various conditions.
- Frequent use of computer systems and interaction with community members.
Preferred Qualifications
- A combination of education and relevant experience that equips the candidate with the necessary skills for the role.
Minimum Qualifications
High School Diploma or Equivalent with at least one year of related experience, or a two-year college degree.
Conditions of Employment
Candidates must undergo a background check and pass a pre-employment drug screening and physical examination as part of the hiring process. The City of Charlotte is committed to equal employment opportunities for all candidates.
