Bakery Operations Supervisor

3 days ago


Santa Ana, California, United States Northgate Markets Full time

Bakery Operations Supervisor - Northgate Markets

Job Category: Bakery Department

Job Summary:

The Bakery Operations Supervisor is responsible for effectively managing and overseeing all activities within the bakery department. This role aims to meet the sales and profitability objectives set for the department while ensuring operational excellence.

Key Responsibilities:

Leadership:

  • Maintain a professional appearance and enforce grooming standards among bakery staff.
  • Oversee the overall performance and productivity of the bakery department.
  • Ensure all team members are adequately trained in departmental processes and customer service standards.
  • Foster effective communication within the store and with other departments.
  • Provide exceptional customer service by greeting and assisting customers promptly.
  • Monitor local market conditions and competitive activities to inform departmental strategies.
  • Implement measures to minimize shrinkage and losses while adhering to security protocols.
  • Supervise and mentor bakery staff, ensuring adherence to company values and practices.

Operational Management:

  • Ensure compliance with scheduling for all bakery personnel.
  • Follow established procedures for product receiving, pricing, and inventory management.
  • Adhere to health and safety regulations, ensuring compliance with local and federal standards.
  • Verify incoming bakery products for quality and accuracy against vendor invoices.
  • Manage daily operations, including product preparation, display, and inventory control.
  • Prepare and analyze reports related to sales, inventory, and productivity.
  • Coordinate with vendors for product orders and maintain optimal inventory levels.
  • Implement effective merchandising strategies in collaboration with store management.

Safety and Compliance:

  • Ensure all safety protocols are followed and that staff is equipped with necessary safety gear.
  • Conduct regular safety observations and training sessions for bakery personnel.
  • Maintain a clean and organized work environment in compliance with health regulations.

Qualifications:

  • High school diploma or equivalent; relevant experience in bakery operations preferred.
  • Strong managerial skills with a minimum of three years in retail management.
  • Basic knowledge of bakery operations and proficiency in computer applications.
  • Completion of health department training and other required certifications.

Physical Requirements:

This position requires the ability to lift up to 70 pounds and may involve exposure to varying temperatures, including cold storage areas and heated environments.

Note: This job description is intended to provide a general overview of the position and is not exhaustive of all duties and responsibilities that may be required.



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