Client Service Coordinator

2 weeks ago


Richmond, Virginia, United States Banfield Full time
Job Title: Client Service Coordinator

We are seeking a highly skilled and customer-focused Client Service Coordinator to join our team at Banfield Pet Hospitals. As a key member of our hospital team, you will play a vital role in delivering exceptional client service and ensuring a seamless experience for our clients and their pets.

Key Responsibilities:
  • Provide exceptional client service and support to ensure a positive experience for our clients and their pets.
  • Coordinate the flow of clients and pets through the hospital, maximizing productivity and efficiency.
  • Assist with administrative tasks, including data entry, scheduling, and financial management.
  • Develop and maintain strong relationships with clients, veterinarians, and other hospital staff.
  • Stay up-to-date on hospital policies, procedures, and best practices to ensure compliance and quality care.
Requirements:
  • High school diploma or equivalent required; medical background or experience in customer service preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, veterinarians, and hospital staff.
  • Ability to multitask, prioritize, and manage multiple responsibilities in a fast-paced environment.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Ability to work independently and as part of a team, with a strong commitment to teamwork and collaboration.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to make a difference in the lives of pets and their owners.


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