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Technical Support Specialist
1 month ago
Key Responsibilities:
As a Helpdesk Analyst at Collabera, you will be responsible for providing technical support to our clients. This includes troubleshooting and resolving issues with our ticketing system, VDI support, and WIN 10 experience. You will also be responsible for maintaining a good understanding of TCP/IP/DHCP/DNS networks and Active Directory.
Requirements:
- At least 2-3 years of Helpdesk experience
- Excellent troubleshooting and problem-solving skills
- Ability to work in a fast-paced environment and handle 40+ calls per day