IT Support Specialist
1 month ago
About the Role:
The IT Technical Support Specialist will provide technical support and assistance to team members, ensuring the smooth operation of computer software and hardware. This role requires strong communication and problem-solving skills, with the ability to work independently and as part of a team.
Key Responsibilities:
- Provide technical support and assistance to team members, including troubleshooting and resolving technical issues.
- Install, configure, and maintain computer hardware and software, including Windows, Office 365, and other applications.
- Develop and maintain technical documentation, including user guides and troubleshooting procedures.
- Collaborate with other teams to ensure seamless integration of technical systems and processes.
- Stay up-to-date with the latest technical trends and advancements, applying this knowledge to improve technical support and services.
Requirements and Qualifications:
- Associate's degree or higher in Information Technology, Computer Science, or related field.
- Minimum two years of experience in help desk or IT technical support.
- Strong technical skills, including proficiency in computer hardware and software applications.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
Equal Opportunity Employer:
The American GI Forum - National Veterans Outreach Program is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives.
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