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Client Relations Specialist

2 months ago

New York, New York, United States Knoll, Inc. Full time

Welcome to Knoll, Inc.

At Knoll, Inc., we have been pioneers in the realm of sophisticated interiors for nearly four decades, delivering remarkable furnishings and outstanding showroom experiences to both residential and commercial design sectors. Our dedication to superior materials, craftsmanship, and customer satisfaction distinguishes us in the industry.

Job Title: Sales Representative

Company: Knoll, Inc.

Position Overview:

Act as the primary liaison for clients, assisting designers and customers in making well-informed purchasing choices.

Focus on furniture sales and personalization, with a strong understanding of textiles.

Surpass sales objectives by providing clients with product insights, generating quotes, and managing orders efficiently.

Establish and nurture client relationships, ensuring exceptional service throughout the entire process.

  • Proficiency in furniture sales and customization
  • Knowledge of textiles
  • Achieve and exceed company sales targets
  • Deliver information regarding products, pricing, and specifications
  • Support product selection and manage client expectations
  • Generate quotes, convert them into orders, and oversee payment processes
  • Conduct follow-ups post-sale and collaborate with Client Services Representatives
  • Seek out new client relationships while nurturing existing ones
  • Stay updated on new products and industry developments

Minimum Qualifications:

Bachelor's degree or equivalent professional experience.

2+ years of sales experience in a showroom or design environment.

Excellent interpersonal and communication abilities.

Organized, detail-oriented, and adept at multitasking.

Physical capability to lift specified weights.

Compensation:

An annual salary range from $77,000 to $117,900 USD, inclusive of commission and base salary.

Our Commitment:

At Knoll, Inc., we value diversity and inclusivity. We welcome individuals from all backgrounds and identities, dedicated to equal opportunity employment.

Join us at Knoll, Inc. and become part of a team that prioritizes innovation, creativity, and making a meaningful impact on the world.