Senior Technical Support Specialist

1 day ago


Orlando, Florida, United States Oracle Full time
Job Summary

As a Senior Technical Support IC3 at Oracle, you will be responsible for delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs.

Key Responsibilities
  • Resolve post-sales non-technical customer inquiries via phone and electronic means
  • Provide technical support for Oracle products and services
  • Facilitate customer relationships with Support and provide advice and assistance to internal Oracle employees
  • Develop and implement solutions to customer issues
Requirements
  • Strong technical knowledge of Oracle products and services
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • High level of customer service skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Oracle is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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