Case Management Supervisor R7

2 weeks ago

San Marcos, Texas, United States Divinity Family Services Full time
Job Overview

Salary: TBD

Role and Responsibilities

The Case Management Supervisor will oversee, coordinate, and ensure that all services provided by their case management team adhere to contractual obligations and established guidelines. This role requires a comprehensive understanding of child welfare practices, enabling the Supervisor to collaborate effectively with the Case Management Director by offering insights and recommendations regarding the management and delivery of services to children and families within their team's caseload.

This position will involve a mix of administrative tasks, training responsibilities, monitoring compliance, and fieldwork.

Key Duties

  • Mentor and support case management services in accordance with external contracts and licensing standards, including conducting and documenting weekly one-on-one meetings with team members.
  • Coordinate admissions, case planning, and discharges of children and youth in compliance with relevant standards.
  • Collaborate closely with various professional agencies contracted by Divinity Family Services in an efficient manner.
  • Act as a liaison during licensing inspections and contract audits.
  • Facilitate training and support for new employees, assist in work planning, and coach staff development.
  • Promote and manage a culture that reflects the organization's mission and core values, fostering high engagement across all areas.
  • Review documentation for accuracy and effective case planning, including service plans and therapy notes.
  • Monitor and assist case managers in ensuring all necessary documentation is collected and filed to maintain compliance.
  • Meet compliance standards and deadlines as required.
  • Maintain open communication with the Case Management Director regarding any concerns or issues involving families and children.
  • Provide statistical data to the Case Management Director for agency compliance on a weekly and monthly basis.
  • Conduct field visits with team members for quality evaluations and additional visits as necessary.
  • Monitor case managers' caseloads and provide recommendations on home assignments.
  • Prepare performance reviews and assist in the development of corrective documentation as needed.
  • Conduct in-person team meetings bi-monthly as directed.
  • Provide office coverage as required.
  • Approve leave requests and assist in creating coverage plans.
  • Offer emergency and on-call services as necessary.
  • Maintain a manageable caseload as needed.
  • Sign and adhere to the organization's Leadership Creed.
  • Perform other duties as assigned.

Qualifications and Education Requirements

  • Bachelor's degree in social work or a related field.
  • Experience in the foster care system or familiarity with the Texas DFPS system is preferred.
  • Knowledge of Minimum Standards for Child Placing Agencies is advantageous.
  • Bilingual candidates are preferred.
  • Leadership experience is preferred.

Conditions of Employment

Employees must possess a valid Texas driver's license. Background checks and random drug screenings may be conducted. Employees must meet minimum age requirements for full-time work in accordance with applicable labor laws. Availability for weekend and evening hours may be necessary. Employees must maintain cellular phone service for on-call availability. Compliance with federal and state laws, as well as organizational policies regarding confidentiality and healthcare information, is mandatory. Physical requirements may include standing, walking, sitting, and occasionally lifting up to 30 pounds.

In compliance with the American Disabilities Act, reasonable accommodations will be made upon request.

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