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Case Management Supervisor R7
2 months ago
Position Overview
The Case Management Supervisor will oversee, guide, and ensure that all services provided by their case management team comply with contractual obligations and adhere to established standards. This role involves a significant level of oversight regarding the execution and documentation of case-related activities. Leveraging extensive expertise in child welfare, the Case Management Supervisor will work closely with the Case Management Director, offering insights and recommendations on the overall management and delivery of services to children and families within their team's caseload. This position will also coordinate and facilitate efforts aimed at achieving permanency for the child's case. The role encompasses a blend of administrative responsibilities, training, compliance monitoring, and fieldwork.
Key Responsibilities
- Mentor and support case management services in alignment with external contracts and licensing requirements, including conducting and documenting weekly one-on-one meetings with team members.
- Ensure the effective coordination of admissions, case planning, and discharges of children and youth in accordance with relevant standards.
- Collaborate efficiently with various professional agencies contracted by Divinity Family Services.
- Act as a liaison during licensing inspections and contract audits as needed.
- Facilitate training and support for new hires, assist in work planning and direction, and contribute to staff development and hiring processes.
- Promote and manage a culture that reflects the organization's mission and core values, fostering high engagement across all aspects of the organization.
- Review documentation for accuracy and effective case planning, including treatment plans and case notes.
- Assist case managers in ensuring that all necessary documentation is collected and filed to maintain compliance.
- Meet compliance standards and deadlines consistently.
- Maintain open communication with the Case Management Director regarding any concerns or issues related to families and children.
- Provide statistical data to the Case Management Director for agency compliance on a weekly and monthly basis.
- Conduct field visits with team members for quality evaluations.
- Monitor case managers' caseloads and provide recommendations for home assignments.
- Prepare performance reviews and assist in the development of corrective documentation as necessary.
- Conduct in-person team meetings bi-monthly as directed.
- Provide office coverage as required.
- Approve leave requests and assist in creating coverage plans.
- Offer emergency and on-call services as needed.
- Maintain a manageable caseload as required.
- Adhere to the organization's leadership principles.
- Perform other duties as assigned.
Qualifications and Requirements
• Bachelor's degree in social work or a related field.
• Experience in the foster care system or familiarity with the Texas DFPS system is preferred.
• Knowledge of Minimum Standards for Child Placing Agencies is advantageous.
• Bilingual candidates are preferred.
• Leadership experience is preferred.
Employment Conditions
Employees must possess a valid Texas driver's license. Background checks and random drug screenings may be conducted. Employees must meet the minimum age requirements for full-time work as per Texas Child Labor Law and the Federal Fair Labor Standards Act. Availability for weekend and evening hours may be necessary. Employees must maintain cellular phone service for on-call availability. Compliance with federal and state laws, as well as organizational policies regarding confidential healthcare information, is mandatory. Employees may be required to perform physical tasks as needed.
Divinity Family Services is committed to making reasonable accommodations for employees with disabilities upon request.
