Director of Business Services

7 days ago


Warwick, Rhode Island, United States TPG Hotels & Resorts Full time
Job Description

**About the Role**

We are seeking a highly skilled and experienced General Manager to join our team at TPG Hotels & Resorts. As a key member of our leadership team, you will be responsible for ensuring the highest level of service standards and procedures are followed throughout the hotel.

Key Responsibilities:

  • Ensure Department Head and team members adhere to company and brand service standards.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with the management team to achieve business objectives and drive revenue growth.
  • Manage and maintain a high-performing team, providing coaching and development opportunities to ensure success.
  • Stay up-to-date with industry trends and best practices to continuously improve hotel operations.

Requirements:

  • Proven experience as a General Manager or in a similar leadership role in the hospitality industry.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, guests, and stakeholders.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.


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