Customer Service Team Lead

4 weeks ago


Madison, Wisconsin, United States Floor & Decor Full time

Key Responsibilities:

Provide direction to Customer Service Associates to ensure exceptional customer service.

Demonstrate a thorough understanding of customer service standard operating procedures.

Process customer transactions at checkout, including refunds and exchanges.

Foster a highly attentive and welcoming environment for customers.

About the Role:

As a Customer Service Supervisor at Floor & Decor, you will play a vital role in delivering an outstanding customer experience. If you have a passion for leadership and customer satisfaction, this could be the perfect opportunity for you.



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