Client Experience Specialist

6 days ago


Miami, Florida, United States Tiffany & Co. Full time
About the Role

We are seeking a highly skilled and passionate Client Advisor to join our team at Tiffany & Co. As a Client Advisor, you will be the face of our brand, embodying the Tiffany touch in every client interaction.

Key Responsibilities
  • Develop and maintain strong relationships with clients to drive sales and exceed commercial targets.
  • Provide exceptional client service, ensuring a memorable and personalized experience for every client.
  • Stay up-to-date on product knowledge and trends to effectively communicate with clients and drive sales.
  • Work collaboratively with the sales team to achieve sales goals and objectives.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • 1-2 years of experience in retail or luxury retail, with a proven track record of achieving commercial results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Flexibility to work non-traditional hours, including evenings, weekends, and holidays.
  • Proficiency in Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
  • Authorization to work in the United States or in the country where the position is based.
Preferred Qualifications
  • College/university degree.
  • Proficiency in multiple languages.
About Tiffany & Co.

Tiffany & Co. is a world-renowned luxury jeweler and specialty retailer. We are committed to creating an organization that recognizes and rewards excellence in service of our promise to deliver the Tiffany Experience to each client.

We expect all employees to embody the Tiffany brand in every interaction, living our brand ethics of optimism, love, inclusivity, and creativity.



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