Client Service Specialist

11 hours ago


Miami, Florida, United States Banesco USA Full time
Job Title: Client Service Specialist - Business & Professional

At Banesco USA, we are seeking a highly skilled Client Service Specialist - Business & Professional to join our team. This role is responsible for providing exceptional customer service to our business and professional clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Process deposits, withdrawals, and other transactions accurately and efficiently.
  • Assist with night deposit duties, including logging bags, processing deposits, and issuing receipts.
  • Balance vault currency and coin, as well as ATM machines, and replenish them as needed.
  • Open and close branch functions, ensuring dual control and compliance with bank policies and procedures.
  • Provide excellent customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Collaborate with colleagues to achieve sales and customer service goals.
  • Stay up-to-date with banking regulations and policies, ensuring compliance and adherence to procedures.
Requirements:
  • High school degree or equivalent experience.
  • Two years of experience in retail banking or cash handling.
  • Advanced computer skills, including proficiency in Microsoft Office.
  • Bilingual in English and Spanish, with the ability to fluently speak, understand, read, and write both languages.
  • Strong verbal and written communication skills, with the ability to communicate at all levels of the organization.
  • Attention to detail and accuracy, with the ability to multitask and prioritize tasks effectively.
Benefits:
  • Competitive salary.
  • PTO.
  • Tuition reimbursement.
  • Paid parental leave.
  • Medical, dental, vision, and 401(k) benefits.
  • Life insurance and supplemental insurances.
  • Short-term and long-term disability benefits.


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