Client Service Specialist
11 hours ago
At Banesco USA, we are seeking a highly skilled Client Service Specialist - Business & Professional to join our team. This role is responsible for providing exceptional customer service to our business and professional clients, ensuring their needs are met and exceeded.
Key Responsibilities:- Process deposits, withdrawals, and other transactions accurately and efficiently.
- Assist with night deposit duties, including logging bags, processing deposits, and issuing receipts.
- Balance vault currency and coin, as well as ATM machines, and replenish them as needed.
- Open and close branch functions, ensuring dual control and compliance with bank policies and procedures.
- Provide excellent customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Collaborate with colleagues to achieve sales and customer service goals.
- Stay up-to-date with banking regulations and policies, ensuring compliance and adherence to procedures.
- High school degree or equivalent experience.
- Two years of experience in retail banking or cash handling.
- Advanced computer skills, including proficiency in Microsoft Office.
- Bilingual in English and Spanish, with the ability to fluently speak, understand, read, and write both languages.
- Strong verbal and written communication skills, with the ability to communicate at all levels of the organization.
- Attention to detail and accuracy, with the ability to multitask and prioritize tasks effectively.
- Competitive salary.
- PTO.
- Tuition reimbursement.
- Paid parental leave.
- Medical, dental, vision, and 401(k) benefits.
- Life insurance and supplemental insurances.
- Short-term and long-term disability benefits.
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