Senior Case Manager

1 month ago


Bronx, New York, United States Samaritan Daytop Village, Inc. Full time
Job Summary

Samaritan Daytop Village, Inc. is seeking a Senior Case Manager to join our team. The successful candidate will be responsible for supervising case managers, coordinating activities, and providing direct supervision to case managers.

Key Responsibilities:

  • Supervise case managers and coordinate activities
  • Provide direct supervision to case managers
  • Communicate contract requirements to staff
  • Coordinate and guide activities of direct reporting staff
  • Lead and participate in administrative and staff meetings
  • Troubleshoot problems and make decisions in accordance with program policies, procedures, and protocols
  • Monitor clients' progress and document via progress notes
  • Conduct periodic review of case documentations to ensure accuracy, completeness, and clarity
  • Conduct chart auditing of client files
  • Manage a case portfolio of approximately 25 clients
  • Participate in monitoring therapeutic environment to ensure behavioral guidelines are followed
  • Provide individual counseling and facilitation of caseload group meetings
  • Provide psycho-education and counseling germane to chemical dependency and relapse prevention
  • Administer appropriate behavioral interventions as needed
  • Participate in assessment screenings to determine client needs and preferences
  • Formulate and implement treatment, transition, and discharge/continuing care planning collaboratively with individual clients
  • Facilitate re-socialization process of clients by serving as a role model
  • Keep abreast of changes in the field
  • Perform other duties as requested

Requirements:

  • H.S Diploma/GED with Five (5) years' experience preferably supervising Case Managers within transitional/shelter programs or related setting
  • OR Associates Degree in Human Services or related field with at least Two-Three (2-3) years' experience supervising Case Managers within transitional/shelter programs or related setting
  • OR Bachelor's Degree in Human Services with at least One-Two (1-2) years' experience supervising Case Managers within transitional/shelter programs or related setting
  • Knowledge of CARES a plus
  • Excellent time management
  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
  • Working knowledge of substance abuse treatment modalities and client self-help/support modalities
  • Strong writing skills, competencies in writing goal-based/person-centered treatment plans and progress notes
  • Computer literacy including proficiency in Microsoft Office Suite and EMR

Preferred Education, Certification, Experience, and/or Skills:

  • Ability to participate in CRP-related trainings
  • Bi-lingual Spanish

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