Senior Case Manager

3 weeks ago


Bronx, New York, United States Services for the UnderServed Full time
Job Summary:

We are seeking a Senior Case Manager to provide supervisory oversight and training to Case Managers and Housing Specialists in the housing assessment and documentation process. The ideal candidate will have a Bachelor's degree in a Human Service field and 1+ years of supervisory experience. Experience working with chronically homeless individuals or families is preferred.

Key Responsibilities:

Provide supervisory oversight and training to Case Managers and Housing Specialists in the housing assessment and documentation process.
Provide weekly one on one supervision to Case Managers and Housing Specialists.
Provide supervision and guidance to Case Managers in the development of initial service plans and service plan reviews.
Provide supervision to Case Managers in referring consumers for in-house and community-based medical, mental health, and supportive social services.
Provide supervisory oversight and training to Case Managers in assisting consumers with the financial entitlement and medical benefit application process.
Provide supervisory oversight and training to Case Managers and Housing Specialists in group and individual counseling, workshops, and recreational activities.
Schedule and assign groups and activities to Case Managers as needed.
Provide recommendations for useful and effective interventions and referrals to Case Managers and report any behavioral issues to supervisor.
Provide supervisory oversight and guidance to Case Managers and Housing Specialists in maintaining up to date, accurate, complete, and timely consumer chart documentation.
Provide administrative supervision including timesheet approval, time off approval, scheduling, as well as professional development including regular individual supervision and formal performance appraisal at least annually.
Directly provide services (including but not limited to those outlined above) to clients in the absence or inability of their assigned case manager.

Requirements:

Bachelor's degree in a Human Service field required, Master's preferred.
1+ years supervisory experience.
Experience working with chronically homeless individuals or families preferred.
Ability to work independently and as part of a team, to individuals of diverse ethnicities, backgrounds, ages, and sexual preferences.
Bilingual preferred.
Valid NYS Driver's license preferred (and pass insurance criteria).
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