Barista
3 weeks ago
We are seeking a skilled and enthusiastic Barista to join our team at Black Rock Coffee Bar. As a Barista, you will be responsible for delivering exceptional customer service, crafting high-quality beverages, and fostering positive coworker relationships.
Key Responsibilities:- Provide warm and welcoming service to customers, ensuring a positive and engaging environment.
- Prepare and serve coffee and coffee-less beverages and food items using retail equipment.
- Maintain clean and organized work and customer areas, adhering to health and safety guidelines.
- Promote new coffee offerings and seasonal specials to enhance brand awareness and sales.
- Handle accurate cash and credit transactions, including daily cash deposits when required.
- Support training initiatives and mentor new team members during their onboarding process.
- Manage daily, weekly, and monthly tasks assigned by the leadership team.
- Handle customer complaints and resolve issues professionally and promptly.
- Assist in inventory management and restock supplies as needed, including product displays.
- Strong communication and interpersonal skills for effective customer and team interactions.
- Ability to thrive in a fast-paced environment, handling multiple tasks with attention to detail.
- Excellent customer service skills with a friendly, outgoing personality.
- Capable of building positive relationships with customers and team members.
- Flexibility to work weekends, holidays, and varying shifts.
- Self-motivated and capable of independent work during down times.
- Paid time off (full-time team members can expect to accrue 40-56 hours per year)
- 401(K) Plan options for eligible team members
- Health insurance (medical, vision, dental) for eligible team members
- Pet insurance and discount options for eligible team members
- LTD, Life, and AD&D coverage for eligible team members
- Holiday pay
- Team member Assistance Program (EAP)
- Professional development opportunities
- Team members enjoy free drinks
Black Rock Coffee Bar is an equal employment opportunity employer and values diversity in its workforce. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
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