Operational Specialist
6 days ago
Business Operations Associate Role
The Business Operations Associate will work closely with the leadership team to drive data-driven decision-making and enhance operational excellence at Hunter International Recruiting. This critical thinker will proactively identify opportunities to improve processes and workflows, collaborating with key partners to obtain actionable feedback and prioritize initiatives that drive growth.
Key Responsibilities:
- Develop and implement standardized production, quality, and customer-delivery standards in collaboration with the COO.
- Identify potential risks and develop preventive action plans through root cause analysis.
- Conduct internal and external quality audits, compiling detailed reports of findings.
- Oversee and implement efficiencies in day-to-day workflows to maximize performance and client service delivery.
- Lead efforts in reporting, including structure, pull, analysis, and communication of reports to all levels of the organization.
- Manage automation platforms, including Bullhorn Automation and Power Automate, providing training and guidance as needed.
- Implement PowerBI within or outside of Bullhorn, and optimize RingCentral and automated reporting.
- Streamline accounting processes through reporting and integrating Excel and automated reporting.
- Update and maintain STEMHUNTER, including backend and reporting.
- Develop and implement a digital marketing spend and optimization strategy using Google Ads.
- Update the Hunter website, learning essential WordPress skills.
- Enhance various social platforms and backends of websites for SEO.
- Automate and investigate onboarding processes, simplifying workflows and creating new processes.
- Research and recommend tools or software to support various departments, implementing, maintaining, and improving them.
Business Operations Associate Qualifications:
A Bachelor's degree in finance, business management, or a related field is required. A Master's degree in business administration is preferred. The ideal candidate will have 2+ years of relevant work experience, with a proven track record of working in high-performing teams. They must be highly organized, with excellent attention to detail, and able to work with ambiguity to determine structure and standards.
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