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Marketing Operations Coordinator
2 months ago
Position: Marketing Operations Specialist
Location: Remote (Hybrid)
Duration: 12 Months
Job Type: Contract
Work Type: Hybrid
Pay Rate: $45 to $49/hr
Job Overview
Position Summary:
- The Marketing Operations Specialist plays a crucial role in supporting the Seismic sales enablement platform utilized by various teams within the organization, including Sales, Business Development, Marketing, and Site colleagues.
- This role reports directly to the Manager of Marketing Communications and is focused on providing expertise and assistance related to the Seismic platform for the Commercial team.
Key Responsibilities:
- Oversee the daily operations of the Seismic platform, ensuring a seamless, efficient, and high-quality experience for all users and content creators; provide technical assistance and resolve issues as they arise.
- Evaluate user requests and grant access in accordance with established guidelines.
- Address user inquiries and input regarding the Seismic site and its content, ensuring that content-related issues are communicated to the appropriate authors.
- Develop a comprehensive understanding of the platform and stay updated on new features, making recommendations for business applications and adoption strategies.
- Act as the primary liaison with the Seismic customer success manager.
- Collaborate with Sales Operations and Training teams to enhance, integrate, and promote the use of Seismic in alignment with commercial objectives.
- Modify the PSG Seismic site as necessary, creating new pages and widgets to meet business and user requirements.
- Analyze user engagement metrics, search queries, content performance, and other relevant data.
- Provide insights and recommendations for content optimization.
- Create educational materials and user guides to assist colleagues in maximizing their use of Seismic.
- Support the uploading of content to the Seismic platform.
- Conduct regular content audits and notify authors when updates are required.
- Monitor the completion of updates to ensure accuracy and relevance.
- Assist the Manager of Marketing Communications with initiatives aimed at increasing user engagement and value creation.
- Manage and execute additional projects as assigned.
Minimum Requirements/Qualifications:
- Bachelor's degree in marketing, communications, business, or a related field.
- 3-5 years of professional experience, including at least 2 years in marketing and/or sales operations within a complex B2B environment.
- A minimum of 2 years of experience providing administrative support for Seismic.
- Strong organizational abilities; capable of managing multiple priorities simultaneously.
- Excellent written and verbal communication skills.
- Self-motivated with effective time management, planning, and prioritization capabilities.
- Meticulous attention to detail.
- Able to excel in a virtual team setting.
- Proficient in learning new systems quickly.
- Two years of experience with Seismic is required.
- Industry experience is a plus.
