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Sales Representative

2 months ago

Saint Charles, Missouri, United States Window Depot USA of St Louis Full time
Job Description

Job Summary:

Window Depot USA of St Louis is seeking a highly motivated and experienced Sales Consultant to join our team. As a Sales Consultant, you will be responsible for driving sales of our high-quality replacement windows to residential customers. You will leverage your expertise to guide clients through the selection process, provide accurate estimates, and ensure exceptional customer service throughout the sales cycle.

Key Responsibilities:

  1. Conduct Consultations: Meet with potential customers to understand their needs, preferences, and budget constraints.
  2. Product Education: Educate clients on the benefits of our replacement window products, including energy efficiency, durability, and aesthetics.
  3. On-Site Assessments: Perform on-site assessments to accurately measure windows and provide detailed quotes and proposals.
  4. Collaboration: Collaborate with the sales team to develop customized solutions and pricing options to meet customer requirements.
  5. Product Knowledge: Maintain a high level of product knowledge and stay updated on industry trends, competitor offerings, and technological advancements.
  6. Lead Generation: Prospect and generate leads through various channels, including referrals and self-generated leads.
  7. Sales Negotiation: Negotiate contracts and close sales while ensuring customer satisfaction and retention.
  8. Customer Follow-Up: Follow up with customers post-installation to address any concerns, collect feedback, and solicit referrals.
  9. Sales Metrics: Track sales metrics, prepare reports, and provide regular updates to management on sales performance and market trends.

Requirements:

  • Proven Sales Track Record: Proven track record of success in sales, preferably in the replacement window industry.
  • Excellent Communication Skills: Excellent communication and interpersonal skills with the ability to build rapport and establish trust with customers.
  • Negotiation and Closing Skills: Strong negotiation and closing skills with a focus on delivering results and exceeding sales targets.
  • Attention to Detail: Detail-oriented with the ability to accurately measure and assess windows for replacement.
  • Industry Knowledge: Knowledge of window materials, styles, and construction techniques preferred.
  • CRM Software: Familiarity with CRM software and sales tools for lead management and reporting.
  • Valid Driver's License: Valid driver's license and reliable transportation for conducting on-site consultations and meetings with clients.
  • Flexibility: Flexibility to work evenings and weekends as needed to accommodate customer schedules.
  • Education: Bachelor's degree in business, marketing, or a related field is a plus.
  • Positive Attitude: Positive attitude, self-motivated, and a commitment to providing exceptional customer service.