Reservations and Guest Services Director
1 month ago
Southern Holiday Homes is seeking a seasoned hospitality professional to lead our reservations and guest services team. As a key member of our management team, you will be responsible for ensuring a seamless and personalized experience for our guests.
Key Responsibilities- Team Leadership: Supervise and guide the reservations and guest services team, providing training, support, and development opportunities for staff.
- Reservations Management: Manage the reservations process to maximize occupancy and revenue, building and maintaining relationships with travel agents and booking platforms.
- Guest Services: Ensure a smooth and personalized guest experience from booking to departure, addressing and resolving guest issues and complaints promptly and professionally.
- Operational Coordination: Work closely with other departments to ensure seamless operations, ensuring adherence to company policies, procedures, and quality standards.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3-5 years of experience in a similar role within the hospitality industry.
- Strong leadership and team management abilities, excellent communication and interpersonal skills.
- Proficiency in reservation systems and property management software.
- Strong problem-solving skills and the ability to handle pressure effectively.
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- The chance to be part of a dedicated team at a leading holiday home company in Santa Rosa Beach.
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Reservations and Guest Service Coordinator
2 weeks ago
Santa Rosa Beach, United States Southern Holiday Homes Full timeJob OverviewAs a key member of our team at Southern Holiday Homes, the Reservations and Guest Service Coordinator will be responsible for providing exceptional customer service and ensuring seamless reservation experiences for our guests.Key ResponsibilitiesProcess reservations and manage guest inquiries with accuracy and efficiency.Develop and maintain...
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Reservations and Guest Services Manager
1 month ago
Santa Rosa Beach, United States Southern Holiday Homes Full timeJob DescriptionJob DescriptionJob Overview:Southern Holiday Homes is seeking a skilled and experienced Manager of Reservations and Guest Services to oversee our reservations team and ensure a top-notch guest experience. The ideal candidate will have a strong background in hospitality management, a passion for customer service, and the ability to lead a team...
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Reservations and Guest Service Coordinator
1 week ago
Santa Rosa Beach, United States Southern Holiday Homes Full timeJob OverviewWe are seeking a highly organized and task-oriented Reservations and Guest Service Agent to join our team at Southern Holiday Homes. As a key member of our operations, you will be responsible for providing exceptional customer service, handling reservations, and ensuring seamless guest experiences.Key ResponsibilitiesManage reservations, answer...
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Guest Services Director
7 days ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeJob OverviewElevate your career with Evolution Parking & Guest Services, a leading provider of specialized valet parking and front door services for top hotels nationwide.We're seeking a highly skilled Guest Services Manager to oversee all aspects of our parking operations, including valet parking, guest service standards, team performance, and revenue...
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Guest Services Director
4 days ago
Clearwater Beach, United States Evolution Parking & Guest Services Full timeJob SummaryThe Guest Services Manager will oversee all aspects of parking operations, including valet parking, Forbes guest service standards, client relationships, team member performance, budget, revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling. This role is responsible for maintaining and...
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Director of Guest Services
4 days ago
Newport Beach, California, United States Montage International Full timeAt Montage International, we are seeking a seasoned professional to lead our Guest Services team. As the Director of Guest Services, you will be responsible for managing the day-to-day operations of guest reception, guest services, reservations, and concierge. This role requires a strategic leader who can drive profitable financial management and proactive...
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Guest Service Representative
4 weeks ago
Deerfield Beach, Florida, United States Crescent Services Full timeJob Title: Guest Service AgentCrescent Hotels & Resorts is seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences and ensuring that our hotel's high standards are met.Key Responsibilities:Greet and Register Guests: Greet guests immediately with a friendly...
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Guest Services Manager
4 weeks ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeJob Title: Guest Services ManagerWe are seeking a highly skilled Guest Services Manager to join our team at Evolution Parking & Guest Services. As a key member of our operations team, you will be responsible for overseeing all aspects of our parking operations, including valet parking, guest service standards, and team member performance.Key...
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Guest Service Representative
4 weeks ago
Deerfield Beach, Florida, United States Crescent Services Full timeJob Title: Guest Service AgentCrescent Hotels & Resorts is seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences and ensuring that our hotel's high standards are met.Key Responsibilities:Greet and Register Guests: Greet guests immediately with a friendly...
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Ramp Captain
1 week ago
Myrtle Beach, South Carolina, United States Evolution Parking & Guest Services Full timeJob SummaryThe Ramp Captain is responsible for orchestrating the guest experience at our hotel, working closely with colleagues to ensure exceptional service standards are met or exceeded. Under the direction of the Manager, the Ramp Captain will coordinate and administer tasks, provide troubleshooting and guidance when needed, and make judgment calls when...
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Customer Service Reservation Specialist
2 months ago
Delray Beach, Florida, United States Opal Collection & Affiliates Call Center and Revenue Office Full timeCustomer Service Reservation Specialist Job Overview: Under the supervision of the Call Center Manager, the Customer Service Reservation Specialist is tasked with handling all incoming telephone inquiries related to room bookings and hotel details. This role requires responding to all inquiries in a professional, courteous, and efficient manner, with the...
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Assistant Guest Services Manager
4 days ago
Myrtle Beach, South Carolina, United States Evolution Parking & Guest Services Full timeJob Title: Assistant Guest Services ManagerEvolution Parking & Guest Services is seeking a highly skilled Assistant Guest Services Manager to join our team. As a key member of our operations team, you will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to valet operations.Key...
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Guest Service Expert
3 weeks ago
Deerfield Beach, Florida, United States Crescent Services Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Guest Service Expert to join our team at Crescent Hotels & Resorts. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGreet and register guests, checking them in...
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Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeJob OverviewCoral Beach Resort is seeking a Guest Services and Reservations Agent to provide exceptional customer service and support in a fast-paced environment.Responsibilities include:Providing excellent customer service to guestsHandling reservations and guest inquiriesWorking collaboratively with the front desk teamAssisting with guest issues and...
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Reservations and Royal Services Agent
4 weeks ago
Santa Monica, United States AccorHotels Full timeCompany Description #BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Guest Service Expert
2 weeks ago
Deerfield Beach, Florida, United States Crescent Hotels and Resorts Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Guest Service Expert to join our team at Crescent Hotels and Resorts. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesGreet and register guests, checking them in and out...
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Valet Supervisor
1 week ago
Santa Monica, California, United States Evolution Parking & Guest Services Full timeJob Title: Valet SupervisorAt Evolution Parking & Guest Services, we're seeking a skilled Valet Supervisor to join our team. As a key member of our parking operations team, you'll be responsible for ensuring the safety and efficiency of our parking services while delivering exceptional guest experiences.Key Responsibilities:Lead by example and provide strong...
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Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeJob SummaryWe are seeking a skilled Guest Services Clerk and Reservations Agent to join our team at Sea Crest Resort. As a key member of our team, you will be responsible for providing exceptional customer service and handling reservations for our guests.Key Responsibilities:Provide excellent customer service to guests and respond to their inquiries in a...
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Guest Service Representative
1 day ago
Santa Barbara, United States Holiday Inn Express and Riviera Beach House Full timePacifica Hotels and Riviera Beach House in Santa Barbara, CA is looking for an outstanding part-time Guest Service Representative to join our team. Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest's expectations on a daily basis. Core functions of the position, but are not...
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Guest Service Representative
3 weeks ago
Deerfield Beach, Florida, United States Crescent Services Full timeJoin Our Team as a Guest Service ExpertWe are seeking a highly skilled and enthusiastic Guest Service Expert to join our team at Crescent Hotels & Resorts. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Greet guests with a...