Network Systems Engineer II

4 weeks ago

Kennesaw, Georgia, United States KNAPP Inc. Full time
Job Summary

KNAPP Inc. is seeking a highly skilled Network Systems Engineer II to join our team. As a key member of our IT department, you will be responsible for owning all IT processes for customer projects, including scheduling of hardware installations, tracking project milestones, and troubleshooting IT problems as they arise.

Key Responsibilities

Provide support and guidance as related to network equipment, including switches, routers, firewalls, WLAN controllers, and access points on assigned customer projects in coordination with engineering, project management, and customer teams.
Travel to customer sites to install and configure server and network infrastructure components for the integration of Knapp products.
Collaborate with Security team and other IT staff as necessary to implement, update, and test ongoing security improvements, including regular and timely system patches, security patches, and other application updates as necessary to all network infrastructure.
Keep current with new software and hardware technologies that are being deployed at the company and provide expert assistance to Software Commissioning Engineers, remotely and/or at the installation sites.
Create and maintain documentation on hardware, software, configuration details, and procedures.
Prepare and perform customer trainings at installation sites.
Perform system monitoring, verifying the integrity, performance, and availability of all hardware, wired, and wireless connections, reviewing device and application logs, and verifying completion of scheduled jobs such as configuration backups.
In case of complex IT errors, support Knapp's internal helpdesk with analysis and long-term troubleshooting.

Requirements

Broad base of knowledge and skills in network technology required.
Experience with Linux required.
Solid knowledge of network technology required, including routing, switching, NAT, VPN.
Bachelor's Degree in related technical discipline from an accredited institution desired.
Cisco, Microsoft, CompTIA, or other certifications desired.

What We Offer

2 remote days per week.
Half day Fridays.
A beautiful new, state-of-the-art, office complex in Kennesaw, GA.
Industry competitive compensation.
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability, and more.
401k with a very generous employer match and no vesting.
Paid Vacation & Holidays.
Profit Sharing.
Paid Parental Leave.
Subsidized Daycare.
Tuition Reimbursement.
Pet Insurance.
Subsidized food delivery.
Monthly celebrations.
Quarterly employee events.
Corporate Social Responsibility including recycling, sustainability, and volunteering.

KNAPP Inc. is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment.

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