Marketing Professional
4 days ago
About Aimark:
Aimark is a competitive sports team-like organization that values leadership, integrity, teamwork, and accountability. Our team is trained daily on customer service techniques, marketing initiatives, and business communications strategies.
Role Overview: As a Brand Trainee, you will work directly with and report to the Marketing Manager. Responsibilities include:
- Researching target markets to understand customer needs and preferences.
- Participating in product knowledge seminars and morning meetings to stay up-to-date on industry trends.
- Providing direct customer service and sales support to consumers, ensuring a positive experience and building strong relationships.
- Gaining insight into innovative marketing and communications strategies through full participation in company activities and directives.
Essential Duties and Responsibilities:
- Assist Account Managers with customer interactions and sales support, ensuring seamless communication and effective problem-solving.
- Help launch new campaigns and products, leveraging your creativity and analytical skills to drive success.
- Accurately input customer data and track sales records, maintaining high levels of accuracy and attention to detail.
- Attend and learn all product knowledge for clients and apply it in actual consumer interactions and marketing initiatives.
- Develop skills in training, coaching, and leadership, preparing for future roles within the organization.
- Perform additional duties as needed, demonstrating flexibility and adaptability in a fast-paced environment.
Teamwork and Company Culture:
- Value teamwork and seek good communication and cooperation within our organization, fostering a collaborative and supportive work environment.
- Coordinate all routine aspects of customer orders, requests, and inquiries, ensuring timely and effective resolution.
- Identify and use internal resources as needed to complete tasks, leveraging the strengths of the team to drive success.
- Support team goals and be receptive, flexible, and adaptable to change, demonstrating a growth mindset and commitment to excellence.
- Identify and generate new sales opportunities through relationship building, leveraging your skills and expertise to drive revenue growth.
Qualifications:
- Experience in customer service, customer solutions, and/or sales, with a proven track record of success.
- Effective decision-making skills, with the ability to analyze complex information and make informed decisions.
- Strong interpersonal and communication skills, with the ability to build strong relationships with customers and colleagues.
- Ability to deliver timely and accurate information to customers and internal business partners, maintaining high levels of professionalism and integrity.
- Strong understanding of our client's products and services, with the ability to effectively communicate their value and benefits.
- Ability to recognize and respond to new/additional opportunities for existing customers, driving revenue growth and customer satisfaction.
We are an Equal Opportunity Employer: Aimark is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or any other protected status.
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