Sales Associate

1 month ago


Reston, Virginia, United States Anthropologie Full time
Customer Experience Specialist

At Anthropologie, we're seeking a skilled Customer Experience Specialist to join our team. As a key member of our sales floor team, you'll be responsible for delivering exceptional customer service and driving sales through personalized interactions.

Key Responsibilities:
  • Engage with customers in a genuine and personalized way, ensuring they feel welcome and valued.
  • Support a selling environment by connecting with multiple customers and sharing product suggestions.
  • Utilize technology to provide a frictionless customer experience, including transactions, size and color searches, and order placement.
Teamwork and Communication:
  • Build productive relationships with peers, seeking support when needed and offering assistance to others.
  • Participate in learning and sharing of product knowledge, current trends, and personal styling priorities to inspire customers.
  • Contribute to a positive team morale by participating in store initiatives and highlighting peers and leaders.
  • Provide insights related to customer and employee experience, communicating feedback to Store Leadership.
Visual and Business Operations:
  • Understand your contribution to service and selling on every shift, impacting the store's business.
  • Support the shipment process, gaining awareness of new products and restocks, and contributing to omni order fulfillment processes.
  • Maintain Anthropologie's visual and operational standards, focusing on the customer and staying current on merchandising updates.

We offer comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For additional information, visit www.urbn.com/work-with-us/benefits.

Pay Range: Starting from USD $15.00/Hr.

Anthropologie Wage Transparency: To view information related to various state-specific wage transparency laws, click here.

EEO Statement: URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.


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