Customer Experience Team Lead

4 weeks ago


Brooklyn, New York, United States T.J. Maxx Full time
Customer Experience Supervisor

T.J. Maxx Ridge Rd

Key Responsibilities:
  • Promote an exceptional customer experience
  • Oversee a team of Associates at the front of store
  • Train and coach Associates on personalizing the customer experience
  • Address customer concerns and issues promptly
  • Coordinate breaks for all Associates

What You'll Achieve:

  • Develop a customer-centric culture
  • Improve customer satisfaction and loyalty
  • Enhance team performance and productivity

Requirements:

  • Strong leadership and communication skills
  • Ability to train and develop Associates
  • Excellent customer service skills


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