Customer Experience Team Lead
4 weeks ago
T.J. Maxx Ridge Rd
Key Responsibilities:- Promote an exceptional customer experience
- Oversee a team of Associates at the front of store
- Train and coach Associates on personalizing the customer experience
- Address customer concerns and issues promptly
- Coordinate breaks for all Associates
What You'll Achieve:
- Develop a customer-centric culture
- Improve customer satisfaction and loyalty
- Enhance team performance and productivity
Requirements:
- Strong leadership and communication skills
- Ability to train and develop Associates
- Excellent customer service skills
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