Seasonal Customer Experience Associate

3 weeks ago


Brooklyn, New York, United States KITH Full time
About KITH

KITH is a leading lifestyle brand and progressive retail concept that's celebrated globally for its ability to tell stories, evoke nostalgia, and connect product to the passion it's woven with.

Job Summary

We are seeking a highly motivated and customer-focused Seasonal Customer Experience Associate to join our team at KITH. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, supporting sales floor operations, and maintaining a visually appealing store environment.

Responsibilities
  • Provide best-in-class customer service to all KITH customers, greeting and assisting them in a friendly and professional manner.
  • Support the Client Advisors to ensure clients are receiving genuine and efficient service both during and after their store experience.
  • Efficiently complete cashier responsibilities, including cash handling, processing returns, and Mobile POS transactions.
  • Partner with Management team to execute action plans in the most efficient way possible.
  • Display expertise and familiarity of product knowledge, brand history, company policies, and store/company strategies.
  • Assist in completion and accuracy of any/all operational tasks, as business needs.
  • Support sales floor replenishment, stockroom organization, and the upkeep of visual standards.
  • Properly communicate sell through, to ensure product availability.
  • Ensure adherence to all company policy and procedures, including but not limited to availability & scheduling needs of the business.
Requirements
  • 1+ year(s) experience in a retail sales position.
  • 1+ year(s) in customer service roles, preferred but not required.
  • 1+ year(s) in apparel, footwear, or luxury goods, preferred but not required.
What We Offer

KITH is an equal employment opportunity employer. We offer a competitive salary, opportunities for professional growth and development, and a dynamic work environment.



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