Product Quality Manager

1 week ago

Cupertino, California, United States Apple Full time
Product Quality Manager

At Apple, we're revolutionizing industries with innovative products and services. As a Product Quality Manager, you'll play a critical role in ensuring the technical readiness of our products, from development to high-volume production.

As a key member of our Product Operations team, you'll partner closely with multiple functional teams to drive operational success. Your expertise will be essential in developing and implementing new technologies to enhance production quality, capacity, and efficiency.

Responsibilities:

  • Ensure operational technical readiness for all phases of the introduction cycle.
  • Own and drive key operational metrics, including yield and UPH, to ensure complete ramp readiness.
  • Develop and implement process development, documentation, optimization, and validation, including all equipment requirement plans.
  • Provide regular VP-level communication of technical health of the program.
  • Generate Product Quality Plan (PQP) and monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites.
  • Handle and triage quality critical issues and drive ongoing product improvements with OEM partners.
  • Support AppleCare Service & Engineering on specific requests and conduct periodic reviews of Field/Factory Quality Data with OEM partners.
  • Lead Weekly Quality Improvement Forums and generate monthly Product Health summaries.
  • Support and attend new product development builds as required.

Ability to travel internationally up to 30%.

Minimum Qualifications:

  • 5+ years of industry experience in one or more of the following disciplines: New Product Introduction / Design Engineering / Manufacturing Operations / Quality.
  • BS in Mechanical, Electrical, Materials Science, or Industrial Engineering.

Preferred Qualifications:

  • MS in Mechanical, Electrical, Materials Science, or Industrial Engineering.
  • Exceptional ability to build relationships, clear, consistent communication, data-driven, and results-oriented.
  • Enthusiastic and motivated, obsessively passionate, and inquisitive, seeking to pursue everyday problems in innovative ways.
  • Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues.
  • Experience partnering with off-shore manufacturers, high-volume production, and traveling to manufacturing sites.
  • Direct experience partnering with functional engineering teams (ME, EE, TE, DFX, or other).

Pay & Benefits:

At Apple, base pay is one part of our total compensation package and is determined within a range. The base pay range for this role is between $122,300 and $227,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs.

Benefits include comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and reimbursement for certain educational expenses.

Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Learn more about Apple Benefits.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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