Floor Supervisor/RDA

1 month ago


Concord, New Hampshire, United States Western Dental & Orthodontics Full time

Overview

Western Dental & Orthodontics is seeking a highly motivated and organized Floor Supervisor/RDA to join our team. As a key member of our dental office, you will be responsible for ensuring the smooth operation of our back office, providing exceptional patient care, and contributing to the overall success of our practice.

Responsibilities

  • Supervise and train back office staff, including scheduling, performance evaluations, and holding staff accountable
  • Participate in the hiring, selection, and retention of back office staff
  • Collaborate with dentists to provide patients with proper pre- and post-treatment instructions and ensure patient satisfaction
  • Monitor patient flow, review sign-in sheets, and adjust schedules as needed
  • Ensure compliance with OSHA, Dental Board, and Corporate policies and procedures
  • Conduct regular inspections and maintain dental supplies and inventory
  • Lead, inspire, and motivate back office staff
  • Participate in monthly operational meetings and prioritize the Ultimate Patient Experience (UPE)

Benefits

  • Competitive salary and benefits package
  • Opportunities for professional growth and career advancement
  • Exceptional training and support
  • Collaborative and dynamic work environment

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 2+ years of experience in a dental office or related field
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

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