Field Technician
2 days ago
Western States Machine Company is seeking a highly skilled Field Technician to join our team. As a Field Technician, you will be responsible for diagnosing and repairing heavy equipment in the field, ensuring that our customers receive the highest level of service and support.
Key Responsibilities:- Conduct thorough inspections and diagnostic tests to identify equipment issues and recommend repairs.
- Perform repairs and maintenance on heavy equipment, including Caterpillar machines, in a timely and efficient manner.
- Use troubleshooting methods and systems to diagnose and repair equipment failures.
- Communicate effectively with customers to understand their needs and provide solutions.
- Maintain accurate records of repairs and maintenance, including service reports and time entry.
- Work independently with minimal supervision, using your own initiative and judgment to resolve issues.
- High school diploma or equivalent required; associate's degree or technical training preferred.
- Five years of experience in diagnosis and repair of heavy equipment, with a focus on Caterpillar machines.
- Knowledge of troubleshooting methods and systems, including Microsoft computer products.
- Ability to work overtime with minimal notice, and to travel away from home as required.
- Must own required tools and have a current CDL with air brake experience and an acceptable driving record.
The Field Technician will work in a fast-paced environment, with frequent travel to customer sites and varying weather conditions. The ability to lift up to 50 pounds and stand for long periods of time is required.
Western States Machine Company is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.
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