Power Systems Journeyman Field Technician

4 weeks ago


Idaho Falls, Idaho, United States Western States CAT Full time
Job Summary

This position is responsible for performing routine services for customers under supervision, focusing on Power Systems products including electric power generation, diesel industrial engines, automatic transfer switches, and other system-related components.

Key Responsibilities
  • Perform routine maintenance on generator packages, industrial engine packages, and electric power generation system components, including Caterpillar and non-Caterpillar branded products.
  • Assist senior technicians with load bank testing, including cabling and cable termination.
  • Conduct basic troubleshooting and repairs.
  • Assist EPG Field technicians and EPG Specialty Field Technicians as required.
  • Perform detailed inspections on electric power generation and industrial engine products.
  • Prepare service reports that accurately document activities, issues, and up-sell opportunities.
  • Prepare required documentation, including work orders, parts lists, and time cards, in an accurate and timely manner.
  • Conduct business professionally, maintaining self-control and integrity in stressful situations, and maintaining a professional image.
  • Adhere to all customer requirements while on the job site and adhere to all customer care standards.
  • Actively care for and advocate safety at Western States, adhering to all applicable safety policies, procedures, and standards.
  • May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.
  • Work within and promote corporate vision, mission, and values of the organization.
  • Perform other duties as assigned.
Requirements
  • Proof of high school diploma or General Education Degree (GED).
  • Associate Degree from an accredited vocational school preferred or comparable work experience required.
  • Three years of experience with troubleshooting and maintenance methods for Power Systems products required.
  • Must own required tools.
  • Must meet DOT requirements.
  • Must be able to communicate (speak, read, comprehend, write) in English.
Physical Characteristics
  • Must be able to stand for long periods of time, along with walking, sitting, climbing stairs, reaching, pushing, pulling, leaning, and twisting.
  • Able to lift up to 50 pounds in accordance with Western States' Lifting Safe Work Practice, including amount and approach.
  • Must be able to meet all safety requirements for applicable safety policies.


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