Business Development Associate

7 days ago


Indian River, Michigan, United States Hilb Group Full time
Customer Service Representative Job Description

We are seeking a highly motivated and organized Customer Service Representative to join our team at Hilb Group. This in-seat position is based in Indian River, MI, and reports directly to our agency.

Key Responsibilities:
  • Act as the primary point of contact for customers, providing exceptional support and assistance.
  • Deliver administrative support across the organization, ensuring seamless operations.
  • Maintain high accuracy in completing receptionist responsibilities and tasks.
  • Process customer payments and address inquiries related to invoices.
Requirements:
  • A high school degree is required.
  • Prior experience in a front office setting, preferably handling receptionist duties.
  • Solid communication skills and a professional appearance are essential.
  • The ability to organize, multitask, prioritize, and work under pressure is crucial.
Benefits:
  • Competitive salary range: $45,000 - $55,000 per year (dependent on experience).
  • Comprehensive medical, dental, and vision plans.
  • 401(k) with company match and generous PTO policy.
  • Additional voluntary benefits, including life insurance, disability coverage, and more.
About Us:

Hilb Group is an equal opportunity employer, committed to diversity and inclusion. We actively support and comply with all applicable federal, state, and local laws prohibiting discrimination in employment.



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