Senior Business Analyst, Workforce Management Specialist

3 days ago

Northville, Michigan, United States ZF Group Full time

**About the Role:**

The IT Business Analyst - HR Systems is part of the HRIS team responsible for defining, configuring, developing, testing, analyzing, and maintaining the HR systems with specific responsibility for Workforce Management (WFM) and Workforce Central (WFC) platforms, including Timekeeping, Attendance, HCM Profiles, Integrations, and Analytics application and future modules.

This includes working with the HR business to gather requirements, configuring solutions within HR systems, creating and maintaining interfaces, testing, analyzing, and supporting WFM and WFC. This would include the research, design, documentation, and modification of software specifications throughout the application life cycle.

**Key Responsibilities:**

  • Support the North America HR Systems team with digital HR transformation and standardization projects in alignment with global HR strategy and regional requirements.
  • Provide technical expertise and support coordination between HR Centers of Expertise, HR Business Partners, HR Operations/Shared Services, local HR, IT, and other key partners to deliver efficient digitalized HR services.
  • Ensure efficient operations and continuous improvement of key HR/Payroll systems and related technical integrations.
  • Leverage HR reporting and analytics tools to deliver insights and data to the business as well as to ensure HR data accuracy within and across key systems.
  • Support HR and end-users with training, change management, and resolving technical issues concerning HR systems and digitalized HR processes.
  • Support other tasks as assigned by HR leadership.

**Requirements:**

  • Bachelor's degree in Human Resources, Information Technology, Business Administration, or related fields.
  • Minimum 5+ years of configuration experience with timekeeping applications Kronos WFC or UKG WFM is required.
  • Experience with UKG Pro is highly desired but not required.
  • Expert ability to set up new pay rules, accruals, profiles & PTO policies.
  • Ability to build hyperlinks, data views & reports to support business needs.
  • Thorough understanding of essential business functions in order to translate business requirements into system configurations.
  • Strong problem-solving skills and analytical capabilities.
  • Willingness and ability to train and teach other application users.
  • Effective communication, interpersonal, and customer service skills, ideally including experience working with diverse global and cross-functional teams.
  • Good working knowledge of core HR/Payroll processes.

**Why ZF Group in Northville:**

  • A supportive collaborative team environment.
  • Annual Incentive Plan.
  • Paid Vacation.
  • Personal Time.
  • k Plan.
  • Health Care Benefits.
  • Paid Holidays (13 fixed holidays).
  • A Hybrid Work Schedule (2 days remote/3 days onsite).
  • A strong diversity culture.
  • Supportive Employee Groups and community outreach activities.

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