Risk Management Associate

7 days ago


Rolling Meadows, Illinois, United States GGB - Global Full time
About the Role

The Sales Support Client Service Associate plays a vital role in delivering exceptional service to both internal and external clients by assisting with the Branch's overall workflow processes and providing routine client support. This position reports directly into either the Branch Client Service Management Manager or the Branch Client Service Supervisor.

Key Responsibilities
  • Assist with the Branch's overall workflow processes to ensure efficient and high-quality service delivery.
  • Provide routine client support to internal and external clients, ensuring their needs are met and exceeded.
  • Contribute to key business outcomes such as client retention, client satisfaction, and enhancing AJG's value to our clients and prospects.
  • Support the business priorities of Production team members and the Client Service function.
  • Adhere to efficiency/productivity and process standards, including data and documents requirements, timelines, tool usage, etc.
About You

To be successful in this role, you will require:

  • A High School diploma/equivalent plus 1 year directly applicable experience.
  • Proficiency in Microsoft Office and basic math skills.
  • Exceptional organizational skills and the ability to work in a fast-paced environment.
  • Strong written and verbal communication skills.
What We Offer

Gallagher offers a competitive salary, great teams, and exciting career opportunities, as well as a wide range of benefits, including:

  • Medical/dental/vision plans, which start from day one.
  • Life and accident insurance.
  • 401(K) and Roth options.
  • Tax-advantaged accounts (HSA, FSA).
  • Educational expense reimbursement.
  • Paid parental leave.

We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that every candidate brings something special to the table, and we encourage you to apply, even if you feel that you're close but not an exact match.



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