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Risk Management Consultant

2 months ago

Rolling Meadows, Illinois, United States Gallagher Full time
Role Overview:

We are seeking a skilled Risk Management Consultant to join our global brokerage team at Gallagher. As a key member of our team, you will provide claims consulting services to captive clients and prospective clients, coordinating and monitoring services offered by Third-Party Administrators and Risk Control Service Providers.

Your primary responsibilities will include:

  • Providing claim advice and acting as a general claim resource to captive members.
  • Resolving claim handling disputes between captive members and claim administrators, while fostering a quality customer service focus.
  • Reviewing, coordinating, and monitoring the overall performance of Risk Control and Claim Management service providers.
  • Participating in Carrier Audits with Third-Party Administrators to verify proper claim handling practices.
  • Reviewing claim and loss control reports to determine necessary interventions.
  • Evaluating and monitoring high-exposure claims, designing efficient procedures for monitoring claims.
  • Arranging and facilitating Risk Control Workshops.
  • Developing the Risk Control Committee Agenda and working with the chairperson, claim administrator, and risk control service provider to obtain information for the board books.
  • Attending Board Meetings, facilitating the Risk Control Committee Meeting, and preparing the Risk Control Committee minutes.
  • Formulating a Risk Control Budget and working within the budget parameters agreed to by the Board of Directors.
  • Preparing closeout analysis.
  • Providing claim-handling procedures and guidelines to clients.
  • Participating in claim review meetings as a consultant on an as-needed basis.
  • Running financial reports from the claim administrators' system.
  • Assisting members in obtaining claim reports that meet their needs, on an as-needed basis.
  • Reviewing loss reports to identify trends and suggest proactive safety procedures to reduce overall costs.
  • Developing and refining products and services, including strategies for cost control.
  • Communicating any issues to the Captive Director and advising them of the final resolution.
  • Developing reports analyzing client loss patterns by location, type, and period, identifying trends and commendations for solutions on a regular basis for all direct written accounts on a specific established time frame.
  • Performing tasks according to our processes.
  • Working on special projects and performing other tasks as assigned.
About You:

We are looking for a highly skilled and experienced Risk Management Consultant to join our team. The ideal candidate will have:

  • A Bachelor's degree or commensurate experience.
  • 3 years' experience in a claims role.

The preferred candidate will have:

  • Good written and oral communication skills, including the ability to compose clear, concise, and grammatically correct reports.
  • Ability to present in front of large audiences.
  • Working knowledge of computer programs, including Word, Excel, Outlook, etc.
  • Must be a self-starter with a positive attitude.
  • Above-average telephone personality and the ability to deal with people in difficult situations.
  • Ability to travel and work more than eight-hour workdays, including weekends as needed.
  • Ability to work effectively with all members of the captive team.
Compensation and Benefits:

We offer a competitive salary, great teams, and exciting career opportunities, as well as a wide range of benefits, including:

  • Medical/dental/vision plans, which start from day one.
  • Life and accident insurance.
  • 401(K) and Roth options.
  • Tax-advantaged accounts (HSA, FSA).
  • Educational expense reimbursement.
  • Paid parental leave.

We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that every person brings unique experiences and perspectives that enrich our organization and help us better serve our clients and communities.