Hotel Operations Specialist

7 days ago


Butte, Montana, United States Hampton Inn Butte Full time
Estimated Salary: $45,000 - $60,000 per year

The Hampton Inn Butte is seeking a highly skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of financial reports, reconciling credit card transactions, and providing exceptional customer service to our guests.

Key Responsibilities:
  • Compile and distribute daily, weekly, and monthly financial reports to management and department heads.
  • Reconcile all credit card transactions, financial records, and cash drawer activity after a thorough audit process.
  • Respond to guest inquiries, process reservations and check-ins, and resolve guest complaints in a timely and professional manner.

Requirements:
  • Flexible overnight hours are required.
  • Previous hotel front desk or night audit experience is preferred, but not required.
  • Excellent communication and problem-solving skills are essential.
  • High school diploma or equivalent required; some college preferred.

About Us:
The Hampton Inn Butte is a growing hospitality company that values excellent customer service and attention to detail. We offer competitive salaries, comprehensive benefits, and opportunities for career advancement.

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