IT Support Specialist

1 week ago


Butte, Montana, United States Univision Computers Full time
Role Summary

We are seeking a highly skilled IT Support Specialist to join our team at Univision Computers. As an IT Support Specialist, you will be responsible for providing exceptional technical assistance to our clients, ensuring their seamless experience with our services.

About the Role

This is a full-time position that requires 1+ year of professional IT experience. The ideal candidate will have a proven ability to provide clear and concise customer service to clients verbally and electronically. Additionally, they should have a valid driver's license as occasional on-site visits may be required.

Responsibilities
  • Provide top-notch technical support via phone and email
  • Diagnose and resolve issues efficiently
  • Communicate effectively with clients to ensure satisfaction
  • Record events and problems in logs
  • Collaborate with internal teams to improve procedures
Requirements
  • 1+ years of professional IT experience preferred
  • Valid driver's license
  • Excellent communication and problem-solving skills
  • Familiarity with Microsoft Operating Systems and Office 365
What We Offer
  • Competitive base salary: $60,000 - $80,000 per year (DOE)
  • Medical, dental, and vision insurance
  • Retirement plan with company match after one year of employment
  • Flexible work hours
  • Remote-work friendly environment
  • Dog-friendly office environment


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