Ambulatory Service Coordinator

4 weeks ago


Universal City, Texas, United States CHRISTUS Health Full time
Ambulatory Service Coordinator

Summary:

Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting.

Responsibilities:

  • Receives and directs phone calls from patients and physician offices
  • Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria
  • Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities
  • Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns
  • Schedules urgent care appointments as needed and directed by physician
  • Greets patients for scheduled and/or urgent care appointments and procedures
  • Confirms and verifies patient demographic and insurance information
  • Collect co-payments from patients upon arrival when applicable
  • Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information
  • Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed
  • Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits
  • Reviews and audits billing discrepancy reports and researches errors for resolution
  • Verifies eligibility for procedures or tests from various health care institutions
  • Maintains accurate and timely records, logs, charges, files, and other related information as required

Requirements:

  • High School Diploma

Work Type:

Per Diem As Needed



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