Upscale Restaurant Service Manager
4 weeks ago
Verdugo Restaurant Corporation is seeking a highly skilled and experienced Upscale Restaurant Service Manager to oversee the front-of-house operations of our esteemed restaurant. As a key member of our management team, you will be responsible for ensuring exceptional customer service, managing the service staff, and maintaining a clean and organized dining room.
Key Responsibilities:
- Oversee and manage the front-of-house operations, including supervising the service staff and ensuring excellent customer service
- Work closely with the kitchen staff to ensure timely and accurate food delivery and resolve customer complaints
- Train and mentor new hires, provide ongoing coaching and support, and manage employee schedules and time off requests
- Develop and implement policies and procedures to improve service quality and efficiency
- Ensure compliance with all health and safety regulations and maintain accurate records of all incidents and accidents
Requirements:
- At least 3 years of experience in restaurant management, in a high-volume, upscale restaurant
- Excellent communication, leadership, and problem-solving skills
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Benefits:
- Competitive salary and bonus program
- Comprehensive health plans, including medical and dental plans, and employer contribution HAS for yourself and dependents
- Variety of supplemental benefit plans for life's unknowns
- 401k with annual employer match after 12 months
- Employer-paid life insurance throughout the length of employment
- Monthly reward dollars to use at various company locations
- Paid vacation starting at 2 weeks per year
- Paid/floating holidays for 5 major holidays
- 24 hours paid sick time renewed yearly
- Education assistance program for hospitality-related education growth
- Employee assistance program to assist with work-life balance
- Management referral program with a $4,000 payout for qualifying management positions
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