Upscale Restaurant Service Manager

4 weeks ago


Burbank, California, United States Verdugo Restaurant Corporation Full time
Job Title: Upscale Restaurant Service Manager

Verdugo Restaurant Corporation is seeking a highly skilled and experienced Upscale Restaurant Service Manager to oversee the front-of-house operations of our esteemed restaurant. As a key member of our management team, you will be responsible for ensuring exceptional customer service, managing the service staff, and maintaining a clean and organized dining room.

Key Responsibilities:

  • Oversee and manage the front-of-house operations, including supervising the service staff and ensuring excellent customer service
  • Work closely with the kitchen staff to ensure timely and accurate food delivery and resolve customer complaints
  • Train and mentor new hires, provide ongoing coaching and support, and manage employee schedules and time off requests
  • Develop and implement policies and procedures to improve service quality and efficiency
  • Ensure compliance with all health and safety regulations and maintain accurate records of all incidents and accidents

Requirements:

  • At least 3 years of experience in restaurant management, in a high-volume, upscale restaurant
  • Excellent communication, leadership, and problem-solving skills
  • Strong organizational skills and attention to detail
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Benefits:

  • Competitive salary and bonus program
  • Comprehensive health plans, including medical and dental plans, and employer contribution HAS for yourself and dependents
  • Variety of supplemental benefit plans for life's unknowns
  • 401k with annual employer match after 12 months
  • Employer-paid life insurance throughout the length of employment
  • Monthly reward dollars to use at various company locations
  • Paid vacation starting at 2 weeks per year
  • Paid/floating holidays for 5 major holidays
  • 24 hours paid sick time renewed yearly
  • Education assistance program for hospitality-related education growth
  • Employee assistance program to assist with work-life balance
  • Management referral program with a $4,000 payout for qualifying management positions


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