Upscale Restaurant Service Manager
2 weeks ago
About Us:
Verdugo Restaurant Corporation is a leading provider of upscale dining experiences. Our mission is to deliver exceptional service and quality food in a unique and memorable setting.
Job Summary:
We are seeking a highly skilled and experienced Service Manager to oversee the front-of-house operations at our upscale restaurant in Burbank, CA. The ideal candidate will have a proven track record of delivering exceptional customer service, managing a team of service staff, and maintaining a clean and organized dining room.
Responsibilities:
- Oversee and manage the front-of-house operations, including supervising the service staff, ensuring excellent customer service, and maintaining a clean and organized dining room
- Work closely with the kitchen staff to ensure timely and accurate food delivery, resolve customer complaints, and assist with inventory management
- Train and mentor new hires, provide ongoing coaching and support, and manage employee schedules and time off requests
- Develop and implement policies and procedures to improve service quality and efficiency
- Ensure compliance with all health and safety regulations and maintain accurate records of all incidents and accidents
- Manage restaurant inventory, including ordering supplies and managing vendor relationships
Requirements:
- At least 3 years of experience in restaurant management, in a high-volume, upscale restaurant
- Excellent communication, leadership, and problem-solving skills
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Benefits:
- Competitive salary and bonus program
- Comprehensive health plans, including medical and dental coverage
- 401(k) plan with employer match
- Employee assistance program (EAP) for work-life balance
- Education assistance program (EdAP) for hospitality-related education
Pay: $80,000 - $90,000 per year
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