Learning and Development Specialist
2 weeks ago
At Heritage Grocers Group, we're committed to fostering a culture of growth and development. As a Learning and Development Coordinator, you'll play a vital role in shaping the skills and knowledge of our team members.
Job Summary:The Learning and Development Coordinator will assist and support the Training Department in implementing, coordinating, and facilitating company training and development programs. This role will also be responsible for maintaining resources used for training purposes.
Key Responsibilities:- Compile and review course enrollment data for associates across the organization.
- Configure the Learning Management System (LMS) to support online and blended instruction.
- Support operations in the LMS, including account provisioning and user permissions.
- Inform employees on scheduled training and track their progress.
- Work directly with associates to resolve technical issues.
- Collaborate with the manager and stakeholders in the preparation, development, and coordination of training events.
- Contribute to continuous needs analysis and training improvement.
- Maintain current information about training programs, events, and performance support materials.
- Support team members in compiling course evaluations and producing summary reports.
- Schedule and coordinate training sessions, including locations, dates, times, materials, and attendance.
- Maintain records of training process, including data entry and tracking course attendance and completion.
- Manage the supply of training materials.
- Assist the Human Resources and Operations departments in determining and addressing professional staff development needs.
- Assist the HR Manager with the administration of the company's management training program.
- Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.
- Recommend training materials and methods, order and maintain in-house training equipment and facilities.
- Assist in planning and preparing special events or activities as needed.
- Bachelor's Degree or Equivalent Experience.
- 3+ years of administrative, project management, or coordination experience, with grocery experience desired.
- 1+ years of Learning and Development skills or learning program management.
- Excellent time management skills, problem-solving skills, and both verbal and written communication skills.
- Proficiency in Microsoft Office, particularly Excel.
- Ability to operate media equipment such as projectors and personal computers.
- Knowledge about traditional and modern training methods and techniques.
- Exceptional organization skills, leadership, and interpersonal skills.
- Ability to work with a team and have attention to detail.
- Knowledgeable about learning management systems, instructional design, and e-learning platforms.
- Ability to handle multiple assignments and assess and analyze data.
- Bilingual in English & Spanish, a plus.
- While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle objects, tools, or controls.
- Successful performance requires vision abilities that include close vision and the ability to adjust focus.
- The work environment is that typical of an office.
- Ability to lift up to 15 lbs.
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