Global Customer Support Specialist

3 weeks ago


Austin, Texas, United States Collabera Full time
Job Summary

We are looking for a Global Customer Support Specialist to join our team in Austin, TX. This is an exciting opportunity to work with a leading company in the software engineering industry.

The successful candidate will be responsible for providing top-notch customer service to clients with questions regarding eligibility, medical claims status, and other program inquiries in English and Spanish.

Key Responsibilities:

  • Provide exceptional customer service to clients with questions and concerns
  • Document all encounters in clear and concise online logs
  • Transfer callers to other Call Center units as needed

Requirements:

  • Bilingual in Spanish, able to read, write, and speak proficiently
  • Excellent communication and problem-solving skills

We offer a competitive salary of $22/hour and a dynamic work environment where you can grow professionally and develop your skills.


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