Patient Care Coordinator Associate
4 weeks ago
Are you passionate about delivering exceptional patient care and making a meaningful impact in the healthcare industry? As a Patient Care Coordinator Associate with UnitedHealth Group, you will play a vital role in supporting the delivery of high-quality patient care in our medical offices.
About the Role:
- Provide exceptional customer service to patients and visitors, ensuring a positive experience in our offices.
- Enter and update patient demographic and financial information, ensuring accurate registration and billing processes.
- Obtain and verify patient information, including applications and forms, to ensure compliance with regulatory requirements.
- Collect patient liabilities and balance cash boxes daily, maintaining accurate financial records.
- Collaborate with healthcare teams to ensure seamless patient care, including admission, bed assignments, and tracking.
- Meet or exceed audit accuracy standards, working closely with colleagues to resolve errors and improve processes.
Requirements:
- High School Diploma or equivalent required.
- 1+ years of customer service experience in an office setting or professional environment.
- Beginner-level proficiency with Microsoft Office products.
- Ability to work 7:30am - 4:00pm Monday - Friday, with occasional overtime as needed.
- Must be 18 years of age or older.
Preferred Qualifications:
- Experience in a medical office or hospital admitting/registration office.
- Knowledge of medical terminology and electronic medical records systems.
What We Offer:
- A collaborative and dynamic work environment.
- Opportunities for professional growth and development.
- A comprehensive benefits package, including health, dental, and vision insurance.
- A 401(k) retirement plan with company match.
UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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