Customer Service Associate

1 week ago


Cleveland, Ohio, United States K&K Portage Market Full time
Job Overview

We are looking for a dedicated Customer Service Associate to join our team. In this role, you will play a crucial part in providing exceptional service and support to our customers in a retail environment focused on food products.

Key Responsibilities:

  • Greet customers and assess their needs while adhering to safe food handling practices.
  • Provide detailed information about our products and services, guiding customers to their selections.
  • Keep track of inventory levels to ensure product availability.
  • Process customer orders efficiently and accurately.
  • Maintain a clean and organized workspace to ensure safety and hygiene.
  • Address customer inquiries and escalate any issues to management as necessary.

Required Qualifications:

  • Experience in customer service, sales, or a related field in the food industry.
  • Ability to work effectively in a dynamic and fast-paced environment.
  • Strong interpersonal skills to foster positive customer relationships.
  • Excellent communication skills, both written and verbal.
  • Physical capability to lift and carry items weighing up to 40 lbs regularly.
About Us

K&K Portage Market is a small, family-owned full-service meat market with over 50 years of experience in delivering high-quality meat products at fair prices. We pride ourselves on providing outstanding customer service to the community.


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