Customer Service Retail Associate

2 weeks ago


Cleveland, Ohio, United States The Cleveland Orchestra Full time

Position: Retail Associate PT

Location: Cleveland, OH

Job Id: 204

# of Openings: 1

The Cleveland Orchestra is currently in search of a Customer Retail Associate, an essential, guest-oriented member of our team, dedicated to providing guests with warm, personalized, and knowledgeable service. This role involves assisting with merchandising, promotional activities, inventory oversight, and specific financial responsibilities.

This is a part-time position averaging 5-10 hours per week.

Key Qualifications:

  • High school diploma or GED.
  • Interest in or experience with orchestral music is preferred.
  • A strong commitment to delivering an outstanding guest experience.
  • Previous experience in a retail environment; experience in a luxury retail setting is highly desirable.
  • Knowledge of marketing strategies and product development.
  • Excellent communication abilities.
  • Willingness to work at multiple locations.
  • Proficiency in Point of Sale systems, cash handling, and credit transactions.
  • Ability to exercise independent judgment and maintain a professional demeanor.
  • Flexibility to work evenings, weekends, and some holidays.

We offer a competitive hourly wage, complimentary concert tickets, and the chance to collaborate with a world-renowned orchestra.

The Cleveland Orchestra is committed to being an equal-opportunity employer that values diversity and promotes an equitable and inclusive workplace. We welcome applications from all qualified candidates, particularly those from equity-seeking groups.

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