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Customer Service Representative

2 months ago

Cleveland, Ohio, United States Tailored Brands Inc Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at K&G Fashion Superstore. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities
  • Customer Service: Provide world-class customer service by being customer-ready and delivering a seamless shopping experience.
  • Product Knowledge: Maintain a deep understanding of our products, including features, benefits, and pricing.
  • Sales and Merchandising: Meet or exceed sales targets by effectively promoting products, managing inventory, and maintaining a visually appealing store environment.
  • Operational Excellence: Adhere to company policies and procedures, ensuring accurate transactions, and maintaining a clean and organized store.
Requirements
  • Customer Service Skills: Excellent communication and interpersonal skills, with a focus on building strong relationships with customers.
  • Product Knowledge: Ability to learn and maintain a high level of product knowledge, including features, benefits, and pricing.
  • Sales and Merchandising: Proven sales and merchandising skills, with a focus on driving sales growth and maintaining a high level of product knowledge.
  • Operational Excellence: Ability to work accurately and efficiently, with a focus on maintaining a clean and organized store environment.
What We Offer
  • Competitive Compensation: Competitive hourly rates and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your role.
  • Team Environment: Collaborative and supportive team environment, with a focus on building strong relationships with colleagues and customers.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.