Team Leader

1 week ago


Virginia Beach, Virginia, United States Express Wash Hold Co LLC Full time
Job Title: Team Leader

Job Summary:

We are seeking a highly motivated and experienced Team Leader to join our team at Express Wash Concepts. As a Team Leader, you will be responsible for supporting the site's facility and operations responsibilities, delivering outstanding customer service, boosting sales growth, and upholding stringent quality standards.

Key Responsibilities:

  • Support the site's facility and operations responsibilities
  • Deliver exceptional customer service and sales growth
  • Maintain rigorous quality standards
  • Lead the team in achieving and sustaining high-quality service
  • Address customer escalations calmly and effectively
  • Operate basic retail equipment and understand the wash process
  • Drive team performance to exceed service standards
  • Foster a positive and collaborative team environment

Requirements:

  • Cultivate a positive and present demeanor, demonstrating effective and professional communication with both customers and team members
  • Aspire for excellence in all tasks, consistently setting an example through leadership
  • Maintain a professional appearance in accordance with appearance guidelines
  • Exceed expectations and uphold accountability in all responsibilities
  • Possess a high school diploma or an equivalent certificate, or be currently enrolled
  • Demonstrate flexibility in working hours, including weekends

Work Environment and Physical Demands:

  • Continuous standing and movement throughout the shift
  • Work in a fast-paced, all-weather environment
  • Lift up to 25lbs

What We Offer:

  • Competitive hourly salary, beginning at $17.50
  • Commission on profitable Unlimited Wash Club membership sales
  • Full-time employees are eligible for monthly incentives based on site performance
  • Explore job opportunities for both full-time and part-time positions

Why Choose Us:

  • Continuous training: Invest in your development with ongoing training
  • Secure future: 401k plan with a company match of up to 4%
  • Unlimited Wash Club Membership: Keep your vehicle looking its best
  • Retail discounts: Enjoy a 50% discount on car care products and accessories
  • Supplied uniforms: Professional appearance with high-quality uniforms
  • Paid vacation: Take well-deserved breaks as outlined in our Employee Manual
  • Educational reimbursement: Up to $2,500 annually to support your ongoing learning and development

Equal Employment Opportunity:

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.



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