Donor Service Representative

2 weeks ago


Birmingham, Alabama, United States Texas Thrift Full time

Donor Service Representative

At Texas Thrift, we're seeking a skilled Donor Service Representative to join our team. As a key member of our sales team, you'll be responsible for:

  • Successfully petitioning donations for resalable clothing and household items through outbound phone contacts
  • Achieving campaign Key Performance Indicators (KPI)
  • Creating a high level of customer satisfaction
  • Sustaining a focus on achieving an exceptional call experience for the donor or potential donor
  • Conducting follow-up calls to donors to verify pickup schedules and ensure all pertinent information has been entered

As a Donor Service Representative, you'll play a critical role in driving sales growth and building strong relationships with our donors. If you're a motivated and results-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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