Restaurant Operations Manager
5 days ago
We are seeking a highly motivated and experienced Assistant Restaurant Manager to join our Dunkin' team. As a key member of our management team, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining a positive work environment.
Key Responsibilities- Team Environment:
- Recruit, hire, onboard, and develop employees to achieve business objectives.
- Communicate job expectations to employees and hold them accountable for their behavior and performance.
- Support the development of team members and create a positive work environment.
- Operational Excellence:
- Create and maintain a guest-first culture in the restaurant.
- Ensure all shifts are appropriately staffed to achieve guest service goals.
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines.
- Ensure brand standards, recipes, and systems are executed.
- Profitability:
- Control costs to help maximize profitability.
- Execute all in-restaurant marketing promotions in a timely manner.
- Drive sales goals and track results.
- Fluent in English.
- Restaurant, retail, or supervisory experience.
- Basic computer skills.
- At least 18 years of age (where applicable).
- Basic writing skills.
- High School diploma, or equivalent.
- Proficient in math and financial management.
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. We are a Dunkin' Franchisee looking for talented individuals to join our team. Our mission is to satisfy our guests by providing a great experience, great food, and great drinks. We strive to create a positive work environment and encourage our employees to grow and develop their skills.
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