Member Liaison Advocate
5 days ago
Estimated Salary: $60,000 - $80,000 per year
The Member Liaison Advocate acts as a liaison between members and their healthcare providers to ensure seamless coordination of care. This role requires strong communication skills, empathy, and attention to detail.
Duties:
- Assist members in realigning to new Health Plans or Primary Care Physicians (PCPs)
- Notify Health Plans or state entities when members move out of state or outside the county area
- Educate members and their families about managed care processes and Health Plan options/programs
- Verify health insurance coverage for members
- Facilitate communication between members and their physicians
Requirements:
- Minimum 1-year experience in managed care or medical field
- Knowledge of medical terminology
- Fluency in English and Spanish
- Proficiency in Microsoft Office, especially Excel and Word
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