Member Liaison Advocate

5 days ago


Los Angeles, California, United States MedPOINT Management Full time
Job Title: Member Liaison Advocate

Estimated Salary: $60,000 - $80,000 per year

The Member Liaison Advocate acts as a liaison between members and their healthcare providers to ensure seamless coordination of care. This role requires strong communication skills, empathy, and attention to detail.

Duties:

  • Assist members in realigning to new Health Plans or Primary Care Physicians (PCPs)
  • Notify Health Plans or state entities when members move out of state or outside the county area
  • Educate members and their families about managed care processes and Health Plan options/programs
  • Verify health insurance coverage for members
  • Facilitate communication between members and their physicians

Requirements:

  • Minimum 1-year experience in managed care or medical field
  • Knowledge of medical terminology
  • Fluency in English and Spanish
  • Proficiency in Microsoft Office, especially Excel and Word


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