UM Healthcare Liaison Specialist

5 days ago


Los Angeles, California, United States MedPOINT Management Full time
UM Healthcare Liaison Specialist Job Description

Estimated Salary: $65,000 - $85,000 per year

This role requires a UM Healthcare Liaison Specialist to work closely with health plans, members, and providers to resolve issues and improve care coordination. The ideal candidate will have excellent communication skills and a strong understanding of managed care processes.

Responsibilities:

  1. Collaborate with Provider Network Operations team on provider and member disputes
  2. Submit requests to health plans to realign members when PCPs request dissolution from members permanently
  3. Assist in special projects, as needed

Qualifications:

  • Minimum 1-year experience in managed care or medical field
  • Knowledge of EZ-CAP (a plus)
  • Strong customer service skills with good telephone rapport


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